Our Emerging Talent Programs, which includes Interns, Trainees, and Finance Rotational Associates, offer unique opportunities for students, recent graduates, and emerging talent to work alongside the teams that come together to create movies, TV shows, and other great experiences. These seasonal, paid assignments provide meaningful and productive work that builds on your experience and develops your skills further. You will be provided with challenging tasks, real-world experience, and many educational and social networking opportunities.

This Summer/Fall Trainee position is from May/June through December 12th and all candidates must be able to work 40 hours a week, Monday through Friday in person in the specified office location. This position is ideal for entry-level talent or recent graduates interested in jump-starting their career in a particular field.

DEPARTMENT DESCRIPTION:

The Global IT Production Service team (ITPS) is responsible for the support and administration of a portfolio of products focused on Motion Pictures and Television Physical Production life cycle from Pre-Production through Post-Production. Offering day-to-day operational and technical support to production administration and production crew.

RESPONSIBILITIES:

• The Product Management Trainee for IT Production Services will assist the global ITPS team in day-to-day production support. Triaging ticket and service requests from ongoing projects.
• Help create product support documentation (user guides, knowledge base articles, process flows, etc.)
• Attend and participate in product team meetings to deliver support updates
• Work with BA to help document requirements from our business stakeholders.
• Work with Product Manager to capture support trends and translate into product improvements.

QUALIFICATIONS:

• Excellent communication skills, is able translate technical requirements to IT and non IT stakeholders
• Thrives in a highly collaborative environment
• Analytical and critical thinking skills. Can develop a deep understanding of user needs and experience to deliver product improvements on their behalf.
• Recently graduated from an accredited college or university
• Holds a degree in engineering, business, or relevant field of study
• Prior experience in customer service, sales, or tech support roles

PREFERRED QUALIFICATIONS:

• Familiarity with industry standard applications like Box, Entertainment Partners or Digital Media Asset Management Software 
• Experience with Scrum/Agile development best practices
• Interest or prior experience with UX/UI design and/or design software

The anticipated base salary for this position is $27/hour. This role may also qualify for comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.

To request an accommodation for purposes of participating in the hiring process, you may contact us at SPE_Accommodation_Assistance@spe.sony.com.